Privacy and Cookies Policy

At Smartvely.com, we deeply value the trust you place in us. We are committed to maintaining the highest standards for secure transactions and safeguarding your personal information. Please review this policy to understand our practices for collecting, using, and sharing your data.

Note

  • Our privacy policy may be updated periodically without prior notice. We encourage you to review it regularly to stay informed of any changes.
  • By using our website, you agree to be bound by the terms of this Privacy Policy. If you do not agree, please refrain from accessing or using our website.
  • By accessing or using the website, you consent to the collection, use, and disclosure of your personal information as outlined in this policy, which is incorporated into and governed by our Terms of Use.

1. Collection of Personally Identifiable Information and Other Data

When you use our website, we may collect and store the personal information you provide from time to time. This helps us offer a safe, efficient, and customized experience, ensuring our features and services meet your needs. The data we collect includes:

  • Browsing Without Identification: You can browse some sections of our website without revealing your identity or sharing personal information. Once you provide us with your details, you are no longer anonymous to us.
  • Optional Data Sharing: You have the option to refrain from sharing certain information, though this may limit your access to specific features or services.
  • Automatic Information: We may track certain data, such as the URL you came from, the URL you navigate to, your browser information, and your IP address. This helps us analyze user behavior, improve our website, and ensure security.
  • Cookies: We use cookies to enhance your experience, analyze web traffic, measure the effectiveness of advertisements, and maintain security. While you can disable cookies via your browser, this may affect the functionality of certain features. Third parties may also use cookies on certain pages of our site, which we cannot control.

2. Information Collected During Transactions

  • If you make purchases or interact with us, we may collect additional details, including billing addresses, credit/debit card information, payment instrument details, and tracking information.
  • Information shared on notice boards, chat rooms, or feedback sections is stored and used to resolve disputes, provide customer support, and address issues as permitted by law.
  • Communications, such as emails or letters sent to us, are also retained to address concerns and maintain accurate records.

3. Use of Your Data

We use the collected information to:

  • Provide the services and features you request.
  • Market products and services to you (with an option to opt-out).
  • Resolve disputes, troubleshoot problems, and ensure secure transactions.
  • Customize your experience and improve our offerings based on demographic and behavioral data.
  • Detect and prevent fraud, errors, or unauthorized activities.
  • Comply with legal requirements and enforce our terms of use.

Cookies

Cookies are small data files stored on your device that allow us to recognize your browser and customize your experience. We use both temporary (session) and permanent cookies:

  • Temporary cookies are deleted once your session ends.
  • Permanent cookies are retained to make future interactions smoother.

These cookies help with:

  • Avoiding frequent password entry during sessions.
  • Delivering personalized content based on your preferences.
  • Improving navigation and providing targeted advertisements.

You can modify your browser settings to decline cookies; however, some features of the website may be unavailable in that case.

If you have further questions about this policy or your personal data, please feel free to contact smartvely.com customer support.